Kulm Hotel
Concierge
Service with a smile
We are immensely proud of those who work in our establishment, and none more so than our concierge team. Each member of the team puts everything into their work, and as leaders of the Swiss concierge industry, wear their Golden Keys of the Clefs d’Or with pride.
Their dedication to service is second to none, leaving no guest’s query unanswered or request neglected. Their local knowledge is, fittingly for their Clefs d’Or accreditation, hard to beat, making them expert advisors for our guests. If they don’t have an immediate answer for your query, we can assure you that they’ll know someone who does.
At Kulm Hotel, your concierge will be the one who remembers you, who will listen intently to your every need and do their best to make you feel at home, visit after visit. Which is exactly what makes this team so integral to what we stand for as an establishment; their excellence, affability and depth of service is everything that sets us apart.
or T+41 81 836 82 26
Shopping at its most personal
Intuition, organisation and absolute discretion – these are the three key factors in choosing a personal shopping assistant. Here at Kulm Hotel, we’ve made it easy for you: Teodora is multilingual, Clef d’Or accredited and absolutely passionate about making her client’s shopping experience one of perfection. No request is too difficult, no fashion emergency or challenging schedule is beyond her; there is always a solution at hand.
She knows every inch of every boutique, and every perfect introduction to each Store Manager is always thoughtfully planned out — from Dior to Hermès to Lorena Antoniazzi, and beyond. Friendly, knowledgeable, and superbly competent, her words of advice will be as treasured as the outfits and accessories she helps you pick out.
Embarking on a personal shopping experience with us is surely an adventure spent smiling.
To arrange your personal shopping experience: T +41 (0)81 836 82 26 or concierge@kulm.com